Question 1

Do you accept credit terms?

Accepted Answer

Credit terms can be set up, this must be done outside of the online store. Contact our team via email to start the process.

Question 2

How long does delivery take?

Accepted Answer

Standard lead times are 1-2 working days, unless explicitly stated otherwise. Next day deliveries are usual if your order is placed before 10am. To ensure timely arrival, order well in advance and ask any questions about artwork/formats ahead of time!

Question 3

Do you manufacture the products yourself?

Accepted Answer

We manufacture every label in-house, at our UK plant.

Question 4

What types of labels do you supply?

Accepted Answer

We supply a wide range of labels, including ADR labels, Teslin label sheets, PAT testing labels, and much more! If you require a specific product, that is not listed on our website, then please just contact us and we will be happy to help.

Question 5

Can I order custom labels?

Accepted Answer

Yes. We can produce custom labels in a variety of sizes, materials and finishes. Simply send us your requirements, as well as artwork and we will provide a quotation.

Question 6

Do you offer different materials?

Accepted Answer

We offer a range of different materials, from standard papers to polyesters, vinyls and even Teslin. If you require anything other than what is displayed on our online store, please get in contact with us via email.

Question 7

Are your ADR (hazard) labels compliant with regulations?

Accepted Answer

Our hazard labels are produced in accordance with GHS/CLP pictogram standards, our standard range holds the BS5609 accreditation. A copy of our certificate is available upon request.

Question 8

Do you supply trade or bulk orders?

Accepted Answer

Yes, we regularly supply bulk quantities and trade customers. Please contact us for large volume pricing.

Question 9

Can I speak to someone about my requirements?

Accepted Answer

Absolutely, we are happy to help. Either follow our contact form or dial our telephone number.

Question 10

Why should I choose you?

Accepted Answer

We focus on delivering consistent quality, reliable service and straightforward ordering. Our goal is to make it easy to get what you need.

Frequently asked questions